Huddig Expands in Norway with Five New Service Agents
To meet the increasing demand for HUDDIG machines and ensure prompt, high-quality customer service nationwide, Huddig is expanding its service network in Norway.
Approximately 100 HUDDIG machines currently operate in Norway, and the Norwegian market is experiencing significant growth. With an expanded service network and a passionate team of experts, Huddig is well-positioned to continue delivering excellent support to its Norwegian customers.
In collaboration with the authorized dealer Bamble Mekaniska AS, Huddig conducted an intensive technical training program in Norway for the five new Service Agents at the end of May 2023. The participants work as service technicians in various companies from MoiRana in the north to Bergen in the west of Norway. The training was held by several representatives from the aftersales team at Huddig and incorporated a blend of theory and practical exercises on the HUDDIG machines.
Morgan Sannes, owner and CEO of Bamble Mekaniska, emphasized the importance of establishing a robust service network in Norway to sustain growth and success.
"The number of machines in Norway is growing steadily, and skilled service technicians is very important for continued growth. Excellent service and support are significant success factors, and I am pleased to welcome our new service agents to the team." Morgan says.
Mara Thurin, Aftersales Manager at Huddig, highlights the importance of training and looks forward to future collaboration in Norway.
"Experienced service technicians are an essential key to success. These mechanics already have various levels of experience in construction and hydraulics work and now increase their knowledge with specialized training in HUDDIG machines and equipment. We are happy to expand our network of skilled technicians in Norway and welcome them to the Huddig-family", Maria concludes.
Image text: Pontus Ingvarsson, technical Support, Huddig, instructing the participants.